Privacy policy

Privacy Policy

Last updated: 30/12/2025

At LoopCart, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.


Information We Collect

When you visit or interact with LoopCart, we may collect the following information:

Personal Information

  • Name

  • Phone number

  • Email address

  • Shipping & billing address

  • Payment details (processed securely via third-party gateways)

Device Information

  • IP address

  • Browser type

  • Device type

  • Pages visited and time spent

Order Information

  • Products purchased

  • Order value

  • Delivery details

  • Communication history


How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate order updates and support requests

  • Improve website performance and user experience

  • Send promotional emails or offers (only if you opt-in)

  • Prevent fraud and ensure secure transactions

  • Comply with legal obligations

We do not sell or rent your personal data to third parties.


Sharing Your Information

Your information may be shared only with trusted third parties necessary to operate our business, such as:

  • Payment gateways (Razorpay, PayU, Stripe, etc.)

  • Shipping and logistics partners

  • Shopify and its integrated apps

  • Analytics and marketing tools (Google Analytics, Meta Pixel)

These partners are required to protect your data and use it only for the intended purpose.


Cookies & Tracking Technologies

LoopCart uses cookies and similar technologies to:

  • Enable essential website functionality

  • Remember your preferences

  • Analyze traffic and performance

  • Serve relevant ads and promotions

You can control or disable cookies through your browser settings. However, disabling cookies may affect site functionality.


Data Security

We take reasonable security measures to protect your information, including:

  • Secure servers and encrypted connections

  • Limited internal access to customer data

  • Trusted payment gateways for transactions

While no system is 100% secure, we follow industry best practices to safeguard your data.


Your Rights

You have the right to:

  • Access your personal information

  • Request correction or deletion of your data

  • Opt out of marketing communications

  • Withdraw consent at any time

To exercise these rights, contact us at [support@loopcart.in].


Data Retention

We retain your personal data only as long as necessary to:

  • Fulfill orders

  • Comply with legal and accounting requirements

  • Resolve disputes

Once no longer required, your data is securely deleted.


Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.


Children’s Information

LoopCart does not knowingly collect personal data from individuals under the age of 18. If such data is identified, it will be promptly removed.


Changes to This Policy

LoopCart reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated date.


Contact Us

If you have any questions or concerns regarding this Privacy Policy:

📧 Email: support@loopcart.in
🕒 Customer Support: Monday to Saturday | 10 AM – 6 PM